Responsible Gaming
At NairaRain, we believe gaming should always be enjoyable and entertaining.
We are committed to promoting responsible gaming by helping our subscribers stay in control,
protecting vulnerable individuals, and preventing underage participation.
Our Commitment
We are committed to:
- Providing fair and transparent gaming services.
- Restricting participation to persons aged 18 years and above.
- Helping players monitor and control their gaming activities.
- Identifying and supporting players who may be at risk.
- Ensuring our marketing is responsible and never targets minors.
- Continuously improving our responsible gaming practices.
18+ Only
Participation on NairaRain is strictly limited to individuals aged
18 years and above.
- Subscribers must confirm they are at least 18 years old during registration.
- We may request valid identification before prize payments or whenever necessary.
- Accounts found to belong to underage persons will be suspended in accordance with applicable regulations.
Player Protection Tools
Spending Limits
Subscribers may request daily, weekly or monthly spending limits to help manage
their gaming activities.
Cooling-Off Period
Players may request a temporary break from gaming for:
Self-Exclusion
Players who wish to take a longer break may request self-exclusion for a minimum
of six (6) months or permanently. During this period, marketing communications
will be stopped.
Reality Checks
We may provide periodic participation and spending summaries to help players
make informed decisions.
Play Responsibly
- Play for entertainment, not as a source of income.
- Only spend what you can comfortably afford to lose.
- Never use money meant for rent, food or bills.
- Set both time and spending limits.
- Accept losses and avoid chasing them.
- Never borrow money to continue playing.
- Understand how each draw works before participating.
- Balance gaming with work, family and other leisure activities.
- Avoid playing when under the influence of alcohol or drugs.
Signs of Problem Gaming
Gaming may become a problem if you:
- Spend more time or money than intended.
- Feel unable to stop playing.
- Hide your gaming activities from family or friends.
- Borrow money to continue playing.
- Try to recover losses by immediately playing again.
- Experience problems at work, school or in relationships because of gaming.
If any of these apply to you, we encourage you to take a break and make use of
our player protection tools.
How We Help At-Risk Players
NairaRain monitors participation patterns that may indicate harmful gaming behaviour.
Where appropriate, our trained customer support team may reach out to provide
information about available responsible gaming tools and independent support services.
Need Help?
If you are concerned about your gaming habits or those of someone close to you,
please contact us.
Email: office@domediang.com
Phone: 2347078521857
Independent Support
- Gamblers Anonymous – www.gamblersanonymous.org
- Gaming Therapy – www.gamingtherapy.org
- GamCare – www.gamcare.org.uk
- Unveilingrace Counselling (Nigeria) – 08066747159
Advertising Standards
- We never present gaming as a guaranteed source of income.
- We do not target minors or self-excluded players.
- Promotions clearly state applicable terms and conditions.
- Responsible gaming reminders are included in our marketing communications.
Privacy
Information collected for identity verification and responsible gaming purposes
is processed in accordance with the Nigeria Data Protection Act 2023 and our
Privacy Policy.
Complaints
Questions or concerns relating to Responsible Gaming may be directed to:
Email: office@domediang.com
Phone: 2347078521857
Complaints are acknowledged within two (2) business days and are normally
resolved within fourteen (14) business days.
Remember:
Play Responsibly. Gaming is for entertainment only. 18+ Only.
